Privacy Policy

A legal disclaimer

Iwonderpsychotherapy respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect through this website, how we use it, and your rights under the General Data Protection Regulation (GDPR).

This policy applies only to information collected through this website.

Privacy Policy - the basics

Iwonderpsychotherapy
Jenny Picco - MA Counselling & Psychotherapy
Location: London, UK

Under GDPR, we are the data controller, meaning we are responsible for how your personal data is handled. When you contact us through this website, we may collect:

Name, email address, and phone number. You are not required to share sensitive personal information through the website. Like most websites, we may automatically collect limited technical information. This information helps us keep the website secure and working properly.

Contacting us through this website does not create a therapist–client relationship.

If you become a client, your personal and health information will be handled according to:

Professional ethical standards
GDPR
Our Informed Consent and Privacy Notice for Clients, which you will receive separately

Those documents explain confidentiality, record-keeping, and your rights in more detail.

We take reasonable steps to protect your personal information, including secure systems and limited access. While no website can be 100% secure, we work to reduce risks as much as possible.

Information submitted through the website is kept only as long as necessary to respond to your inquiry or meet legal requirements.

Client records are stored according to professional and legal retention rules, which are explained in our client privacy documents.

We may update this Privacy Policy from time to time. The current version will always be available on this page.